Privacy Policy

About Greenwich Tunnel Lifts

Greenwich Tunnel Lifts is a community-powered platform that tracks the operational status of elevators at the Greenwich Foot Tunnel. Our service helps commuters and visitors stay informed about lift availability in real-time.

Information We Collect

Account Information

• Email address: Used for account creation and authentication via Google OAuth
• Display name: Your name as provided by Google (optional)
• Account status: Whether your account is verified or has admin privileges

Lift Status Reports

• Location: Which lift you're reporting (North or South side)
• Status: Whether the lift is functioning or broken
• Timestamp: When you submitted the report
• User ID: To link reports to your account (for rate limiting)

How We Use Your Information

• Service provision: To provide real-time lift status information
• Rate limiting: To prevent spam and ensure report quality (one report per location per 30 minutes)
• Community moderation: To identify and address inappropriate reports
• Service improvement: To understand usage patterns and improve the platform

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your email address is never publicly displayed. Lift status reports are shared publicly to benefit the community, but are anonymized and do not contain personal information.

Data Storage and Security

• Data is stored securely using Supabase cloud infrastructure
• All data transmission is encrypted using HTTPS
• Authentication is handled securely through Google OAuth
• We implement industry-standard security measures to protect your information

Your Rights

• Access: You can view your account information and report history
• Deletion: You can request deletion of your account and associated data
• Opt-out: You can stop using the service at any time

Cookies and Analytics

We use Vercel Analytics to understand how our service is used and improve user experience. This data is anonymized and does not contain personal information. You can opt out of analytics by disabling cookies in your browser settings.

Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information within 30 days. Anonymized usage data and reports may be retained for service improvement purposes.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: